Ad developers will need to move to ticket-based troubleshooting and deeper diagnostics to keep campaigns running smoothly.

I am very active in the support forums, especially the Google support forums - that is how I bring you guys nuggets of information every day. So when they change the design, I am fearful. Google has ...

Google has slowly been migrating their help forums to a new platform. I believe the first Google product to use this new help forum platform was Google Plus Help. But since then, the Google Book ...

A few months ago, reports began surfacing that some Google Drive desktop app users had apparently lost months worth of files. Google support forums received numerous posts from panicked users, and the ...